Shipping Policy

Effective Date: 21-Feb-2025

At Lifeeazy, we strive to ensure timely and reliable delivery of medicines through our network of partner pharmacies and logistics partners.

1. Delivery Methods

• Sales Executive Delivery: If the ordered medicines are available at a nearby Lifeeazy partner pharmacy, a sales executive will deliver them directly to the customer for faster service.

• Courier Delivery: If the required medicines are only available at a pharmacy located far from the delivery location, the order will be shipped via a trusted courier service.

2. Estimated Delivery Timelines

• Nearby Partner Pharmacy Delivery: Within 7 Days (subject to availability and distance).

• Courier Delivery: Typically within 10-15 days, depending on the delivery location and shipping partner.

3. Shipping Charges

• Sales Executive Delivery: May have a nominal fee based on distance and order value.

• Courier Delivery: Shipping charges, if applicable, will be displayed at checkout.

4. Order Tracking

Customers will receive real-time updates on order status, including tracking details for courier shipments.

5. Delivery Restrictions

• Orders may be delayed due to unforeseen circumstances such as weather conditions, regulatory restrictions, or stock unavailability.

• Certain medicines requiring cold chain logistics may have special delivery terms.

6. Contact Us

For any shipping-related queries, contact our support team: 📧 Support Email: [e-mail] 📞 Helpline: [phone]

Vivify Healthcare Private Limited reserves the right to update this policy as needed.